Thursday, October 9, 2008

Can Not Save To Contact Public Folder

Issue:
You have created a public folder for company contact information but are unable to create a distribution list in the folder. (or perhaps drag contact to the folder).
Error messages:
"The item could not be saved to this folder. The folder has been deleted or moved, or you do not have permission"
or
"Can't move the items. The item could not be moved. It was either already moved or deleted, or access was denied"
Quick: Right click folder => properties => Forms tab => Select "Any Form"

Visual:

Learning:
The error comes about because the folder is set to use "Only Forms listed above". If the folder is set this way you will be unable to create distribution lists in the folder because distribution lists use a form that is different form the custom form specified. Also if you drag a contact from a folder that uses the default contact form to this public folder you will get an error.

1 comment:

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