Wednesday, July 23, 2008

Microsoft Word Crashs On Starting

When trying to open Word you get the error "Microsoft Word has encountered a problem and needs to close" and you get an option to open Word in safe mode.

In c: / Documents and settings / Userid / Application Data / Microsoft / Templates - rename the file

Visual / Learning:
Note that this can also cause a problem for Outlook if you are using Word as your email editor.
Here is a very good link from that talks about the file
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About in Microsoft Word
Understanding is important if you're an avid user of Word. (endearingly referred to as Normal Dot Dot) is the default or global template that Word uses to create a blank document. is always in use when Word is open, even if you are using another template. files commonly become corrupt. They also store macro viruses, though email viruses are much more popular than Word viruses ever were, and it's hardly an issue anymore.

Some Facts About
- When you launch Word, it looks for and opens it. If your is corrupt, it can cause Word to crash upon launching.
- If Word cannot locate a file, it creates a brand new one.
- When you first install Word, is not installed. Hence, uninstalling does not delete

These facts explain why reinstalling Office or Word does not fix a problem with a corrupt or virus-infected file. Your newly installed Word application finds right where it was before.

Location of
The location of the file that Word is looking for can be found by opening Word, and using ToolsàOptions, File locations tab. Choose User templates. The location is in the lower area of the window under Folder name.

Word's is a hidden file. To view them, you must change the settings under Windows Explorer by taking the following steps:
1. Double-click My Computer
2. Hit Tools®Folder Options and click on the View tab
3. Tick the button that says Show Hidden Files and Folders

More facts on stores such settings as AutoText entries, custom toolbars, and macros. You can copy these settings to a new or other document or template by using the Organizer. is a hidden/system file. Hence, Windows XP users must open My Computer, hit ToolsàFolder Options, View tab, and turn ON showing hidden or system files so that they can see it. You must also customize your search options to search hidden and system files.

If you suspect you have a corrupt, simply close Word, then do a search on your hard drive for it. Rename it to Click here and read Step 1 only to learn how. Relaunch Word and all should be well.

For more information on and templates in Word 2003, see the MS Technet Article at;en-us;826867.

If you are unable to resolve your Word issues by troubleshooting, click here for the article that contains all the troubleshooting steps.

If you want to edit your file directly, there's a rule. First try to change the setting you desire to change by using a blank Word document. Some settings, such as Fonts, have a DEFAULT button you can hit. If there isn't one, you'll likely have to open your

Find the location of as described above. Close all Word documents to that there are no documents open, and your Word window is gray. Then FileàOpen, and browse to your file and open it. Make any changes you like, save it, and close it. Close Word and reopen to be sure all your changes have taken effect.

Tip: Changes to the default view in Word won't "take" unless you also make some other change as well. So type something, delete it, change the view, save and close

Save it!
If you make any changes to your Word settings, or create any macros or anything else that'll change your file, then you ought to make a backup of it from time to time. Word must be closed. Use Windows Explorer to create a copy of it. Email it to yourself at home or from home to work, or put it on a floppy (but I hate floppies and they die too easily).
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Anonymous said...

This was very helpful. Thank you.

Anonymous said...

Worked great.

Alex said...

Today I worked with my MS Word and closed it. But in some hours I opened it again and couldn't find anything. Luckily for me I entered in the Internet and caught sight of a next program - how to repair docx files. To my surprise it solved my problem for seconds and absolutely free as far as I kept in mind.